EEA+ Supplemental Data Protection Law Disclosures

Last Updated on December 16, 2024.

If you are a resident or are otherwise located in the European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland, these  supplemental disclosures should be read in conjunction with the Privacy Policy and the EU-U.S. Data Privacy Framework Notice. 

If you are located in the EEA+, the EU General Data Protection Regulation may apply to the processing of your personal data. If you are located in the UK, the UK General Data Protection Regulation may apply to the processing of your personal data. If you are located in the EEA or UK, references to the “GDPR” below are references to the General Data Protection Regulation as it applies in the country where you are located. If you are located in Switzerland, the provisions of the Swiss Federal Data Protection Act (the “FDPA”) may apply to you, and references to the GDPR below shall be interpreted analogously for the purposes of applying the FDPA.

Your personal data is controlled by G2.com, Inc., a Delaware corporation with its headquarters in Chicago, Illinois at 100 S. Wacker Dr., Suite 600 Chicago, IL 60606 USA.

Our EU Representative is:

Osano International Compliance Services Limited

ATTN: HQ8K

3 Dublin Landings

North Wall Quay

Dublin 1

D01C4EO

Our UK Representative is:

Osano UK Compliance LTD

ATTN: HQ8K

42-46 Fountain Street

Belfast

Antrim

BT1-5EF

G2.com, Inc. is located in the United States and is governed by United States law. Your personal data will be transferred to, stored, and processed in the United States. Any transfer outside the EEA, Switzerland, Andorra, Argentina, non-public organizations in Canada, Faroe Islands, Guernsey, Israel, Isle of Man, Japan (for the EEA and UK), Jersey, New Zealand, the UK, or the Republic of Korea (for the EEA and UK) (or any other country deemed “adequate” by the European Commission, UK authorities, or under Swiss laws, as applicable) will be safeguarded by appropriate safeguards including by concluding contractual measures based on approved standard contractual clauses.

There is no law or contract stating that individuals in the EEA+, UK or Switzerland have to use our services or products. We will try to tell you what personal data we need from you to provide certain services or products or a certain level of quality of services or products to you. In those cases, if you do not provide the personal data that we request from you, we will not be able to provide you with the services or products, or level of quality of services or products, that you request from us.

Subject to certain limitations, the GDPR provides you the following privacy rights:

• Transparency and the right to information. Through the Privacy Policy we explain how we use and share your personal information. However, if you have questions or concerns you can contact us at privacy[at]g2.com. 
• Right of access, restriction of processing, correction, erasure, and portability. You can make a request to access, restrict, correct, erase, or transfer any of your personal information. You also have the right to withdraw your consent when we process your personal information based on your consent.
• Right to opt-out from direct marketing. You have the right to opt-out from receiving marketing materials from us by following the opt-out instructions in our commercial emails, by contacting us, or by adjusting your preferences under your profile details on the Site. Please note that we reserve the right to send you other communications, including transactional emails, service announcements and administrative messages relating to your G2 account, without offering you the opportunity to opt out of receiving them.
• Right not to be subject to an automated decision, including profiling. We do not make automated decisions using your personal data that may negatively impact you. We use cookies and similar technologies on the Site to personalize your experience on the Site and recommend software products and services that may be of interest to you. For additional information or to opt-out see our Cookie Policy.
• Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal information infringes your GDPR privacy rights, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement. For users located in the UK, you can contact the Information Commissioner’s Office (ICO).
• Right to object: Under certain circumstances you may have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data, by us and we can be required to no longer process your personal data.

If you would like to submit a request to G2 to exercise your EEA+ privacy rights under the GDPR, you may do so by submitting a request through our privacy rights form.

Legal Basis for Processing 

Our legal basis for collecting and using your personal information will depend on the type of information and the context in which we collect it.

However, we will normally collect personal information from you only in the following circumstances:

• We have your express consent to do so;
• We need the personal data to perform a contract with you; or
• Processing is in our legitimate interests and is not overridden by your data protection interests or fundamental rights and freedoms.

In some cases, we may also have a legal obligation to collect personal information from you to protect your vital interests or those of another person (for example, to prevent, investigate or identify possible wrongdoing in connection with the Site or to comply with legal obligations).

If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will typically be to operate the Site, communicate with you in relation to your account or the Site, to solicit information from you, including through surveys, to share aggregated information with providers of listed products or services and other licensees of our research and report offerings, to measure interest in and improve our offerings and Site, to engage in marketing activities, and to otherwise customize your experience with G2.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at privacy@g2.com.